Privacy Policy

Last Updated: January 17, 2026

Tradeeon ("Tradeeon", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you access or use our website, applications, and related services (collectively, the "Service").

By using Tradeeon, you agree to the practices described in this Privacy Policy.

1.Scope of This Privacy Policy

This Privacy Policy applies to:

  • All users of the Tradeeon platform
  • All personal and technical data collected through our Service

This Privacy Policy should be read together with our Terms of Service.

2.Pre-Incorporation Disclosure

Tradeeon is currently operated as a pre-incorporation platform. Upon incorporation, user data and related rights and obligations described in this Privacy Policy may be transferred to the newly formed legal entity, subject to the same privacy protections.

3.Information We Collect

3.1 Information You Provide

We may collect:

  • Email address
  • Name (optional)
  • Phone number (optional)
  • Account authentication credentials (stored securely and encrypted)
  • Communications with support

We do not have access to your account password in plain text.

3.2 Exchange Connection Data

When you connect an exchange account, we may collect and store:

  • Exchange API credentials (encrypted)
  • Exchange type (such as Binance or other supported exchanges)
  • Connection status and verification metadata

🔒 Security Note:

All sensitive credentials are encrypted at rest using industry-standard encryption mechanisms. Tradeeon does not access or interpret encrypted credentials in plain text and uses them only to perform user-authorized actions.

Tradeeon does not have the ability to withdraw funds from your exchange account.

3.3 Trading and Bot Data

We may collect:

  • Bot configurations and user-defined strategy parameters
  • Trading metadata retrieved from connected exchanges
  • Portfolio and balance data provided by exchanges
  • Performance metrics and execution logs
  • System and audit logs for reliability and security

Tradeeon does not custody user funds.

3.4 Technical and Usage Data

We may automatically collect:

  • IP address
  • Device and browser information
  • Operating system
  • Usage patterns and interaction data
  • Error and diagnostic logs

4.How We Use Your Information

We use your information to:

  • Provide and operate the Service
  • Execute user-configured trades
  • Authenticate users and secure accounts
  • Maintain exchange API connections
  • Improve platform performance and reliability
  • Communicate service-related updates and security notices
  • Provide customer support
  • Detect and prevent fraud or misuse
  • Comply with legal obligations

Tradeeon does not use your data to provide financial, investment, or trading advice.

5.Cookies and Tracking Technologies

Tradeeon may use cookies or similar technologies to:

  • Maintain authentication sessions
  • Enhance security
  • Analyze platform usage, including Google Analytics when you accept optional cookies
  • Remember user preferences

You can control cookies through your browser settings. Disabling cookies may limit certain features of the Service.

6.Data Sharing and Disclosure

We do not sell or rent your personal information.

We may share limited data only in the following cases:

6.1 Service Providers

With trusted third-party providers that support:

  • Infrastructure and hosting
  • Authentication and database services
  • Email and notification delivery
  • Analytics (aggregated and non-identifiable)

All service providers are required to protect your data and use it only for authorized purposes.

6.2 Legal Requirements

We may disclose information if required to:

  • Comply with applicable laws or regulations
  • Respond to lawful requests from authorities
  • Protect the rights, safety, or property of Tradeeon or users
  • Prevent fraud or security threats

6.3 Business Transfers

In the event of a merger, acquisition, or asset sale, user data may be transferred as part of the transaction, subject to the same privacy protections.

7.AI Features & Third-Party AI Data Processing

Tradeeon offers AI-powered features (such as the AI Strategy Advisor and Move Analysis) that use third-party artificial intelligence services to generate outputs.

7.1 What Data Is Sent to AI Providers

When you use AI features, the following types of data may be sent to third-party AI service providers (such as OpenAI):

  • Trading parameters you provide (risk tolerance, capital range, trading style, goals)
  • Market data and technical indicator values (publicly available data)
  • Bot configuration details for strategy generation
  • Free-text prompts or descriptions you enter

7.2 What Data Is NOT Shared

The following data is never sent to third-party AI providers:

  • Your email address, name, or account credentials
  • Exchange API keys or secrets
  • Portfolio balances or specific trade history
  • Any personally identifiable information (PII)

7.3 Third-Party AI Provider Policies

Data sent to third-party AI providers is subject to their respective privacy policies and data handling practices. Tradeeon selects providers that offer enterprise-grade data protection, but you should review their policies independently. Currently, AI features are powered by OpenAI.

AI-generated outputs are not stored by Tradeeon beyond what is necessary to display results to you during your session, unless you explicitly save a generated strategy to your account.

8.International Data Transfers

Your information may be processed or stored in countries outside your country of residence. By using the Service, you consent to such transfers, provided appropriate safeguards are in place.

9.Data Retention

We retain personal data only for as long as necessary to:

  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain platform security

Upon account deletion, personal data will be deleted or anonymized within a reasonable period, subject to legal, regulatory, and security requirements.

10.Data Security

We implement appropriate technical and organizational safeguards designed to protect your information, including:

  • Encryption of sensitive data
  • Secure access controls
  • Monitoring and logging
  • Secure infrastructure practices

However, no system is completely secure. You acknowledge that data transmission over the internet involves inherent risks.

11.Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of data
  • Request a copy of your data
  • Withdraw consent where applicable
  • Revoke exchange API access at any time

Requests can be made by contacting support@tradeeon.com. We will respond within a reasonable timeframe.

12.Children's Privacy

Tradeeon is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If such data is identified, it will be deleted promptly.

13.Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the Service or email. Continued use of the Service constitutes acceptance of the updated Privacy Policy.

14.Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: support@tradeeon.com

Website: www.tradeeon.com

Acknowledgment

By using Tradeeon, you acknowledge that you have read, understood, and agreed to this Privacy Policy.